How to check a crypto exchange service

Start with verifiable information: legal entity, jurisdiction, contacts, refund terms and AML/KYC policy. Missing ownership details, guaranteed rates or requests for extra payment after funds are sent are significant warning signs.

Wallet screening

An AML report can identify exposure to theft, sanctions, darknet markets, mixers and fraud clusters. It complements but does not replace legal and commercial due diligence. AMLKYC is not an exchange and does not endorse individual exchange providers.

The order to check in

Work in the order in which the cost of a mistake rises: start with what is free and fast, then move to what takes time. The first two steps take minutes and rule out most bad options.

  1. The address you are asked to send to. It is the one thing visible before the trade that says something about the trade itself rather than about the copy on the site.
  2. Presence in exchange monitoring listings, and for how long. A service that appeared last week has proven nothing yet.
  3. Legal details: who operates the service, where it is registered, what the terms say about refunds and disputes.
  4. Trade terms: rate, fee, reserve for your direction, settlement time. A reserve smaller than your amount is a reason not to start.
  5. Support channels. Test them before sending: support that answers before a trade and goes quiet after is the most common complaint there is.

Signals worth stopping on

  • A rate noticeably better than the market. Exchange is a margin business; nobody trades at a loss, and the difference is usually funded by your money.
  • A request to send to a new address because “the old one is busy”, especially when it arrives by messenger after the trade has started.
  • A demand to pay more in order to “unlock” a transfer already sent. A sent transaction cannot be unlocked by a further payment — no such operation exists on a blockchain.
  • No legal details alongside promises of guarantees. A guarantee with nobody to claim it from is not a guarantee.
  • Pressure by deadline: “the rate holds for ten minutes”. Haste serves whoever does not want you checking.

A clean report on an address does not prove the service is honest — the address may simply be new. It only shows that nothing known is recorded against it yet. The inverse is stronger: a bad report is reason enough to walk away.

If the transfer has already gone out

A blockchain transaction cannot be cancelled or recalled — that is a property of the technology, not a policy of any particular service. So the only actions worth taking are those that preserve evidence and improve the chance the funds are noticed at the next hop.

  1. Save the transaction hash, the receiving address, the correspondence and the URL of the exchange page. Within a day some of it may already be gone.
  2. Screen the receiving address: the report will be needed in any complaint you file.
  3. Report what happened so the address is recorded in risk databases. This does not return funds directly, but the next platform someone tries to cash out through will see the flag.
  4. Contact law enforcement. A report is worth filing with the evidence in hand rather than from memory.

Frequently asked questions

Yes, and that is where to begin. Everything that matters is visible beforehand: the address you are asked to send to, presence in monitoring listings, legal details and trade terms. Sending funds is the last step, not a method of checking.

It is a good sign but not proof. The address may be new, in which case a clean history says only that there is no history. The inverse carries more weight: a bad report is reason enough to decline.

Because exchange services earn on the spread, and a rate well below the market is not funded by anything except your money. Normal deviation is a fraction of a percent, not a multiple.

A blockchain transaction cannot be cancelled; that is how the technology works. What helps is preserving evidence and making the address visible to other platforms — save the hash and the correspondence, screen the receiving address, report it, and contact law enforcement.

As one signal among several, yes — especially together with how long the listing has existed and what the review history looks like. As the only signal, no: being listed guarantees nothing by itself.

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